Privacy Statement
Introduction
Your privacy is important to us, therefore at Eleva we are committed to ensuring the privacy and protection of your personal information.
The following Privacy Policy outlines and explains how we manage this information and our services and products in accordance with the Privacy laws.
Collection of Personal data
Eleva recognise that individuals have a right to control how their personal information is collected and used. Unless given consent to do otherwise, Eleva will only collect and use personal information as set out below.
From time to time, Eleva may ask individuals to provide personal information that will assist Eleva to effectively and efficiently execute various business transactions. The information may be sought from you when you:
– Request information from Eleva;
– Download certain documents and information;
– Register for a demonstration of certain products and services; and
Eleva will never collect any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
Personal information usage and disclosure
Eleva recognises the trust in which individuals disclose personal information and such information will not be used or disclosed for any other purpose. Eleva will never share your personal information with third parties, except if authorised to do so by the individual or in the case of exceptional circumstances when disclosure may be required by law.
Any personal information that Eleva collect will be used for the purposes which it has been provided for, such as:
To deliver the services you have requested;
To fulfil administration functions associated with the services;
For marketing and client relationship purposes
If you provide feedback about Eleva services, Eleva may use and disclose such feedback for any purpose, provided it is never associated with your personal information unless authorised to do so by the individual.
Modification and deletion of personal information
Information contained on the database may be amended or deleted by contacting Eleva via the general enquiry email: getstarted@eleva.com.au
Eleva and links to other websites
The Eleva website may contain links to other web-sites. Clicking on such links will direct you to the website of the third party. These third-party sites are not under the control of Eleva and therefore Eleva is not responsible for the information handling practices, conduct or the content of those sites.
Storage and security of personal information
Eleva will take all reasonable steps to keep any personal information recorded secure; the information is stored on secured server. However, no company, including Eleva, can fully eliminate security risks associated with personal information as security of communications over the Internet cannot be guaranteed and therefore complete assurance that information will be secure at all times cannot be given. Therefore, Eleva will not be held responsible for events arising from unauthorised access to personal information. Please notify Eleva immediately at getstarted@eleva.com.au if there is any unauthorised use of your account by any other Internet user or any other breach of security.
Changes and reviews of Privacy Policy
Eleva’s Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Eleva may also decide to amend or update this privacy statement, when this occurs, Eleva will post any changes on our website.
Issues or Queries
Should you have any issues and queries relating to the Privacy Policy, or any problems or complaints, please contact getstared@eleva.com.
